What is Professional Indemnity Insurance?

Professional Indemnity (PI) Insurance is a type of liability insurance designed to protect professionals and businesses against legal claims arising from mistakes, negligence, or omissions in the course of their professional services. It covers financial losses, legal costs, and compensation claims made by clients who suffer damage due to professional errors.

At Laren Insurance Agency, we provide comprehensive professional indemnity insurance solutions tailored to Kenyan professionals, helping you protect your practice, reputation, and financial stability from the potentially devastating impact of professional liability claims.

KES 5M+

Average professional liability claim

60%

Of professionals face claims in their career

24/7

Legal support & claims assistance

Professional Indemnity Coverage Options

We offer tailored professional indemnity insurance solutions for different professions and risk levels.

Basic PI Cover

Essential protection for low-risk professionals

  • Coverage up to KES 5 million
  • Negligence and errors protection
  • Legal defense costs
  • Breach of duty coverage
  • Basic document protection
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Comprehensive PI Cover

Enhanced protection for medium-risk professionals

  • Coverage up to KES 20 million
  • Intellectual property protection
  • Defamation and libel coverage
  • Data loss protection
  • Extended legal support
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Specialist PI Cover

Maximum protection for high-risk professions

  • Coverage up to KES 100 million+
  • Medical malpractice coverage
  • Legal malpractice protection
  • Prior acts coverage
  • Run-off cover options
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Who Needs Professional Indemnity Insurance?

Medical Professionals

Doctors, nurses, pharmacists, hospitals and healthcare facilities requiring malpractice protection.

Legal Professionals

Lawyers, advocates, law firms and legal consultants facing professional liability risks.

Consultants

Business, IT, HR, management and financial consultants providing expert advice.

Finance Professionals

Accountants, auditors, financial advisors and insurance brokers handling client finances.

Technical Professionals

Architects, engineers, surveyors and construction professionals with design liability.

Other Professionals

Real estate agents, valuers, trainers, coaches and other service providers.

What Does Professional Indemnity Insurance Cover?

Professional Negligence

  • Mistakes and oversights in professional services
  • Failure to meet professional standards
  • Incorrect advice or recommendations
  • Missed deadlines or deliverables
  • Breach of professional duty

Legal Protection

  • Legal defense costs and attorney fees
  • Court awards and settlements
  • Investigation and negotiation costs
  • Alternative dispute resolution
  • Regulatory investigation costs

Additional Coverage

  • Defamation, libel and slander
  • Loss of documents or data
  • Intellectual property infringement
  • Breach of confidentiality
  • Goodwill protection

Why Professional Indemnity Insurance is Essential

In today's litigious environment, even the most competent professionals can face claims of negligence or errors. The financial and reputational consequences of such claims can be devastating without proper protection.

Critical Protection

Professional indemnity claims can reach millions of shillings, threatening both your practice and personal assets. In Kenya, certain professions like law and medicine have mandatory PI requirements, while others face increasing client expectations for professional liability coverage.

Beyond legal requirements, professional indemnity insurance provides:

  • Legal Protection – Provides coverage against lawsuits from dissatisfied clients
  • Financial Security – Prevents financial losses due to compensation claims and legal defense costs
  • Regulatory Compliance – Meets legal requirements for regulated professions in Kenya
  • Reputation Protection – Ensures professionals can continue operations without reputational damage from claims
  • Contractual Requirement – Many businesses and clients demand proof of PI insurance before entering into contracts
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Policy Exclusions & Limitations

While professional indemnity insurance provides comprehensive coverage, understanding policy exclusions helps ensure you have appropriate additional coverage where needed.

Standard Exclusions

  • Deliberate fraud or criminal acts
  • Employee dishonesty or misconduct
  • Bodily injury or property damage
  • Contractual liabilities beyond professional duty
  • Claims from prior known circumstances

Additional Considerations

  • Fines and penalties imposed by regulators
  • Punitive or exemplary damages
  • Claims arising from insolvency
  • War and terrorism-related claims
  • Radioactive contamination

Why Choose Laren Insurance Agency?

  • Specialized expertise in professional indemnity insurance for Kenyan professionals
  • Comprehensive risk assessment and coverage analysis
  • Access to multiple insurance providers for competitive pricing
  • Quick and fair claims processing with dedicated professional liability specialists
  • Understanding of industry-specific professional risks and regulatory requirements
  • Customized coverage options for different professions and practice sizes
  • Ongoing policy review and risk management advice
  • Regulatory compliance guidance with professional body requirements

Frequently Asked Questions

Is professional indemnity insurance mandatory in Kenya?

Professional indemnity insurance is mandatory for certain regulated professions in Kenya, including lawyers, medical practitioners, and some financial services providers. Even when not legally required, many clients and contracts now demand PI coverage as a condition of engagement. It's considered essential risk management for any professional providing advice or services.

How much professional indemnity coverage do I need?

The appropriate coverage amount depends on your profession, client contracts, potential liability exposure, and industry standards. Common coverage levels range from KES 5 million for lower-risk professionals to KES 100 million or more for high-risk specialties like medicine or major engineering projects. We recommend assessing your largest potential client claim and typical industry standards for your profession.

What is the difference between professional indemnity and public liability insurance?

Professional indemnity insurance covers financial losses from professional errors, negligence, or omissions in your services or advice. Public liability insurance covers physical injury to third parties or damage to their property. Most professionals need both types of coverage as they protect against different risks. PI covers your professional work, while public liability covers accidents on your premises or during your operations.

Does PI insurance cover claims from work done before the policy started?

Most professional indemnity policies are written on a "claims-made" basis, meaning they only cover claims made during the policy period, regardless of when the work was done. However, many policies include "retroactive cover" for work done before the policy inception date, provided the professional wasn't aware of any circumstances that might lead to a claim. It's important to discuss your specific needs with our advisors.

What should I do if a client threatens to make a claim against me?

Contact us immediately if a client threatens a claim or you become aware of circumstances that could lead to a claim. Do not admit liability or make any settlement offers without consulting us. We'll guide you through the process, including notifying your insurer, preserving relevant documents, and engaging legal support if needed. Early notification can help manage the situation effectively.

Can I get coverage for cyber liability under professional indemnity insurance?

Some professional indemnity policies include limited cyber liability coverage, particularly for data breach costs arising from professional services. However, comprehensive cyber liability typically requires separate coverage. Given the increasing cyber risks facing professionals, we recommend discussing your specific exposure to determine if additional cyber insurance is needed beyond your PI coverage.

Secure Your Professional Future

Don't let a professional mistake threaten your practice and financial security. Our comprehensive professional indemnity insurance provides the protection you need to practice with confidence and focus on delivering exceptional service to your clients.

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