What is Professional Indemnity Insurance?
Professional Indemnity (PI) Insurance is a type of liability insurance designed to protect professionals and businesses against legal claims arising from mistakes, negligence, or omissions in the course of their professional services. It covers financial losses, legal costs, and compensation claims made by clients who suffer damage due to professional errors.
At Laren Insurance Agency, we provide comprehensive professional indemnity insurance solutions tailored to Kenyan professionals, helping you protect your practice, reputation, and financial stability from the potentially devastating impact of professional liability claims.
KES 5M+
Average professional liability claim
60%
Of professionals face claims in their career
24/7
Legal support & claims assistance
Professional Indemnity Coverage Options
We offer tailored professional indemnity insurance solutions for different professions and risk levels.
Basic PI Cover
Essential protection for low-risk professionals
- Coverage up to KES 5 million
- Negligence and errors protection
- Legal defense costs
- Breach of duty coverage
- Basic document protection
Comprehensive PI Cover
Enhanced protection for medium-risk professionals
- Coverage up to KES 20 million
- Intellectual property protection
- Defamation and libel coverage
- Data loss protection
- Extended legal support
Specialist PI Cover
Maximum protection for high-risk professions
- Coverage up to KES 100 million+
- Medical malpractice coverage
- Legal malpractice protection
- Prior acts coverage
- Run-off cover options
Who Needs Professional Indemnity Insurance?
Medical Professionals
Doctors, nurses, pharmacists, hospitals and healthcare facilities requiring malpractice protection.
Legal Professionals
Lawyers, advocates, law firms and legal consultants facing professional liability risks.
Consultants
Business, IT, HR, management and financial consultants providing expert advice.
Finance Professionals
Accountants, auditors, financial advisors and insurance brokers handling client finances.
Technical Professionals
Architects, engineers, surveyors and construction professionals with design liability.
Other Professionals
Real estate agents, valuers, trainers, coaches and other service providers.
What Does Professional Indemnity Insurance Cover?
Professional Negligence
- Mistakes and oversights in professional services
- Failure to meet professional standards
- Incorrect advice or recommendations
- Missed deadlines or deliverables
- Breach of professional duty
Legal Protection
- Legal defense costs and attorney fees
- Court awards and settlements
- Investigation and negotiation costs
- Alternative dispute resolution
- Regulatory investigation costs
Additional Coverage
- Defamation, libel and slander
- Loss of documents or data
- Intellectual property infringement
- Breach of confidentiality
- Goodwill protection
Why Professional Indemnity Insurance is Essential
In today's litigious environment, even the most competent professionals can face claims of negligence or errors. The financial and reputational consequences of such claims can be devastating without proper protection.
Critical Protection
Professional indemnity claims can reach millions of shillings, threatening both your practice and personal assets. In Kenya, certain professions like law and medicine have mandatory PI requirements, while others face increasing client expectations for professional liability coverage.
Beyond legal requirements, professional indemnity insurance provides:
- Legal Protection – Provides coverage against lawsuits from dissatisfied clients
- Financial Security – Prevents financial losses due to compensation claims and legal defense costs
- Regulatory Compliance – Meets legal requirements for regulated professions in Kenya
- Reputation Protection – Ensures professionals can continue operations without reputational damage from claims
- Contractual Requirement – Many businesses and clients demand proof of PI insurance before entering into contracts
Policy Exclusions & Limitations
While professional indemnity insurance provides comprehensive coverage, understanding policy exclusions helps ensure you have appropriate additional coverage where needed.
Standard Exclusions
- Deliberate fraud or criminal acts
- Employee dishonesty or misconduct
- Bodily injury or property damage
- Contractual liabilities beyond professional duty
- Claims from prior known circumstances
Additional Considerations
- Fines and penalties imposed by regulators
- Punitive or exemplary damages
- Claims arising from insolvency
- War and terrorism-related claims
- Radioactive contamination
Why Choose Laren Insurance Agency?
- Specialized expertise in professional indemnity insurance for Kenyan professionals
- Comprehensive risk assessment and coverage analysis
- Access to multiple insurance providers for competitive pricing
- Quick and fair claims processing with dedicated professional liability specialists
- Understanding of industry-specific professional risks and regulatory requirements
- Customized coverage options for different professions and practice sizes
- Ongoing policy review and risk management advice
- Regulatory compliance guidance with professional body requirements
Frequently Asked Questions
Professional indemnity insurance is mandatory for certain regulated professions in Kenya, including lawyers, medical practitioners, and some financial services providers. Even when not legally required, many clients and contracts now demand PI coverage as a condition of engagement. It's considered essential risk management for any professional providing advice or services.
The appropriate coverage amount depends on your profession, client contracts, potential liability exposure, and industry standards. Common coverage levels range from KES 5 million for lower-risk professionals to KES 100 million or more for high-risk specialties like medicine or major engineering projects. We recommend assessing your largest potential client claim and typical industry standards for your profession.
Professional indemnity insurance covers financial losses from professional errors, negligence, or omissions in your services or advice. Public liability insurance covers physical injury to third parties or damage to their property. Most professionals need both types of coverage as they protect against different risks. PI covers your professional work, while public liability covers accidents on your premises or during your operations.
Most professional indemnity policies are written on a "claims-made" basis, meaning they only cover claims made during the policy period, regardless of when the work was done. However, many policies include "retroactive cover" for work done before the policy inception date, provided the professional wasn't aware of any circumstances that might lead to a claim. It's important to discuss your specific needs with our advisors.
Contact us immediately if a client threatens a claim or you become aware of circumstances that could lead to a claim. Do not admit liability or make any settlement offers without consulting us. We'll guide you through the process, including notifying your insurer, preserving relevant documents, and engaging legal support if needed. Early notification can help manage the situation effectively.
Some professional indemnity policies include limited cyber liability coverage, particularly for data breach costs arising from professional services. However, comprehensive cyber liability typically requires separate coverage. Given the increasing cyber risks facing professionals, we recommend discussing your specific exposure to determine if additional cyber insurance is needed beyond your PI coverage.
Secure Your Professional Future
Don't let a professional mistake threaten your practice and financial security. Our comprehensive professional indemnity insurance provides the protection you need to practice with confidence and focus on delivering exceptional service to your clients.
GET YOUR PROFESSIONAL INDEMNITY QUOTE